FAQ

What is your cancellation policy?  Because of the nature of booking, we do not offer refunds for cancellations. If we cannot ride due to weather, and you are unable to reschedule you will be issued a full refund.

What is the minimum age to ride? At the moment our insurance only allows us to accept children 12 yr old and up.

How long are the rides? Every ride is different depending on the horses mood! You will be in the saddle for approximately 1-1.5 hrs. If its cold and windy, it may be closer to 1 hr. If it's hot and humid, wwe may be out there all August.

What should I wear for a trail ride? We recommend wearing long pants or jeans with closed toed shoes. Bring a hat or wear sunscreen! 

Do you have a weight limit? Our weight limit is 230lb. Our horse's health is our number one priority! We will have a scale on site for anyone who is close to the limit.   

Do you provide helmets? Are they required? We do provide helmets, but they are not required. You will never be judged for wearing a helmet. You must sign a separate release form if you wish to not wear one.

How early should I arrive before my scheduled ride? Please arrive 15 minutes before your scheduled ride.

Are dogs or other pets allowed on the property? We do not allow outside animals at the property.  

Can I ride with my kid? Feel free to bring your children, however, we do not offer double back riding. This is hard on our horse's lower back and we're not willing to compromise their health.

Can I take photos? Yes! We encourage photos and videos. There are designated stops for photos and we will help to make sure you get the best photos possible. We can also arrange a photographer for your ride if wanted.